Legal Information for DelOro Casino
Who Operates This Site
DelOro is operated by Skyline Peak Entertainment N.V., registered under the laws of Anjouan, Union of the Comoros. A separate company registration number for the operating entity is not published on this site; correspondence concerning the operator should be sent to [email protected] rather than a physical address. The licence held by Skyline Peak Entertainment N.V. is issued by the Anjouan Betting and Gaming Board and does not amount to authorization from any Canadian provincial regulator, including the Alcohol and Gaming Commission of Ontario or iGaming Ontario. Players are responsible for confirming that accessing an offshore-licensed site is permitted under the rules of their own province before registering, since provincial gambling regulation varies across Canada and an offshore licence does not substitute for a provincial one.
Raising a Dispute
If you disagree with an account decision, a bonus outcome or a withdrawal amount, contact [email protected] with your account email and a description of the issue, including the date of the transaction or round in question. Our team reviews disputes in the order they are received and replies as soon as the review is complete, drawing on the game logs and RNG certification records tied to your account. If you remain unsatisfied after our response, you can escalate the matter to the Anjouan Betting and Gaming Board, the authority that issued our operating licence, which handles complaints against licensees operating under its jurisdiction and can request records directly from us as part of that review.
Responsibility for Site Content and Licensing
Editorial and technical responsibility for the content published on this site rests with Skyline Peak Entertainment N.V. The site operates under Anjouan Betting and Gaming Board licence number ABGB-2024-0458, which permits the operation of the casino and covers the certification standards applied to the random number generators used across our game catalogue.
Third-Party Content Disclaimer
Pages on this site may reference or link to services we do not control, including payment processors and organizations that support responsible gambling. We are not responsible for the content, accuracy or availability of any external site, and a reference to a third-party service does not imply an endorsement of everything published there.
Copyright and Trademarks
Text, layout and original graphics on this site are the property of Skyline Peak Entertainment N.V. Game titles, logos and in-game assets belong to the studios that created them, including Pragmatic Play, Evolution, Nolimit City, Hacksaw Gaming, Big Time Gaming, Quickspin, Yggdrasil Gaming and the other providers featured in our catalogue, and are used under licence from those studios.
Contact
For any legal correspondence relating to this notice, licensing or site content, write to [email protected]. This is the same address used for general player support, routed internally to the appropriate team.